Universitas Bhayangkara Jakarta Raya

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Sugeng Suroso, SGN (2022) TURNITIN PROJECT PERFORMANCE ANALYSIS USING BALANCED SCORECARD (CASE STUDY: MANAGE SERVICE PROJECT AT PT. X). UNIVERSITAS BHAYANGKARA. (Unpublished)

Text PROJECT PERFORMANCE ANALYSIS USING BALANCED SCORECARD (CASE STUDY MANAGE SERVICE PROJECT AT PT. X).pdf Download (3MB)

Abstract

The research aims to measure the performance of manage service project at PT.X which is run at one of the state-owned banks in Indonesia with a balanced scorecard approach. It was conducted by measuring the level of project performance against the four performance perspectives in the balanced scorecard, namely the customer perspective, financial perspective, internal business process perspective, and learning and development perspective. The research is a qualitative descriptive research. The primary data are the results of interviews and observations, and the results of a survey conducted by PT.X project management which are used to measure the performance of the customer perspective and the learning and development perspective and the internal business process perspective. While the measurement of financial performance using data from interviews and observations and data processing. Informants at the research were project workers from the project director level to the team leader

Item Type:	Other
Subjects:	Manajemen > Manajemen Keuangan
Divisions:	Fakultas Ekonomi dan Bisnis > Magister Manajemen
Depositing User:	Sugeng Suroso
Date Deposited:	15 Jun 2022 02:28
Last Modified:	15 Jun 2022 02:28
URI:	http://repository.ubharajaya.ac.id/id/eprint/14364

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