Universitas Bhayangkara Jakarta Raya

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Thesis

Ansyaruddin, Malik (2025) Rancang Bangun Aplikasi Klosa Untuk Mengukur Kepuasan dan Loyalitas Pelanggan di PT Kimia Farma Diagnostika Dengan Metode Customer Satisfaction Index (CSI) & Net Promoter Score (NPS). Undergraduate thesis, Universitas Bhayangkara Jakarta Raya.

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