Universitas Bhayangkara Jakarta Raya

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Thesis

Firdaus, Ermano Arif (2022) Analisis Standar Operasional Prosedur (SOP) yang Berkualitas di PT Tiki Jalur Nugraha Ekakurir (JNE) Bekasi Utara Terhadap Kepuasan Pelanggan. Undergraduate thesis, Universitas Bhayangkara Jakarta Raya.

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