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Thesis
Munawar, Muhamad Ilham (2020) Analisis Pengaruh Sistem Antrian Terhadap Pelayanan Guna Mengoptimalkan Pelayanan Nasabah (Studi Kasus Bank BRI Kantor Cabang Pembantu Unit Sukadarma). Undergraduate thesis, Universitas Bhayangkara Jakarta Raya.