Universitas Bhayangkara Jakarta Raya

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Fitriyah, Fitriyah (2016) Analisis Pengaruh Kualitas Layanan dan Kepuasan Pelanggan terhadap Loyalitas Pelanggan Pengguna Jasa Kepabeanan (Studi Kasus di PT Lancar Sukses Abadi Jakarta). Undergraduate thesis, Universitas Bhayangkara Jakarta Raya.

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