Universitas Bhayangkara Jakarta Raya

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Pratama, Dennis (2020) Pengaruh CRM (Customer Relationship Management) dan Citra Perusahaan terhadap Kepuasan dan Loyalitas Nasabah di PT. Bank Rakyat Indonesia (persero) Tbk Kantor Cabang Tambun, Bekasi. Masters thesis, Universitas Bhayangkara Jakarta Raya.

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