Universitas Bhayangkara Jakarta Raya

Institutional Repositories

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Number of items: 6.

Mangundjaya, Wustari L and Wulandari, Permata (2019) Perceived Change Leadership: Employees vs. Directors. Advances in Social Science, Education and Humanities Research, 305. ISSN 2352-5398

Mangundjaya, Wustari L and Wulandari, Permata and Wardhani, Citra (2015) Adding Value for Customers by Providing Service Quality Training (Study at Islamic Bank in Indonesia). Int. J. Business Performance Management, 16 (2/3). pp. 230-245.

Wulandari, Permata and Mangundjaya, Wustari L. and Utoyo, Dharmayati B. (2015) Is job satisfaction a moderator or mediator on the relationship between change leadership and commitment to change? Procedia - Social and Behavioral Sciences 172. pp. 104-111.

Mangundjaya, Wustari L and Utoyo, Dharmayati B. and Wulandari, Permata (2015) The role of leadership and employee’s condition on reaction to organizational change. Procedia - Social and Behavioral Sciences 172. pp. 471-478.

Wulandari, Permata and Mangundjaya, Wustari L and Wardani, Citra (2014) Service Quality: Responsiveness vs Emphathy in Creating Customer Satisfaction (Study in Islamic Bank in Indonesia). International Journal of Multidisciplinary Thought, (IJMT), 14 (1). ISSN 2156-6882

Mangundjaya, Wustari L and Ardianti, Niken and Darlina, Maya Sita and Aprilianti, Ayu and Wulandari, Permata and Siregar, Kurnia and Sasanti, Meta Tri and Indianti, Wahyu Bekerja Bersama Milenial. PT Swasthi Adi Cita, Jakarta. ISBN 978-602-98886-7-6

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