Universitas Bhayangkara Jakarta Raya

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Thesis

Setiyawan, Mochamad Raka (2021) Pengaruh Kualitas Pelayanan terhadap Kepuasan Pelanggan End User dengan Metode Servqual (Service Quality) di PT. Lotte Shopping Indonesia Store 08 Bekasi. Undergraduate thesis, Universitas Bhayangkara Jakarta Raya.

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